How to track data usage in the GoConnect app and top up on time
One of the most common worries on a trip is 'will I run out of internet before the trip ends?'. The GoConnect dashboard exists exactly for that - so you always have a clear view of how much data you have left.
In this article we walk through what tracking usage looks like and how to react on time.
What you see in the dashboard
Once you activate your eSIM, your account shows remaining data for each active plan, along with your purchase history. Everything is displayed clearly, with no need to hunt for information elsewhere.
- Remaining data amount in real time
- Expiry date of the current plan
- Purchase and top-up history
- Activation status of the eSIM line
The 80% usage warning
Once you've used 80% of your plan, you get a warning - giving you time to decide whether to cut back on usage or top up right away, instead of being caught off guard by a connection drop at an inconvenient moment, like while finding your way to the hotel.
What topping up looks like
Topping up is done directly in the app, in a few clicks, without reinstalling the eSIM or scanning a new QR code. Your existing eSIM line stays active, you're just adding a new data package to it.
- Open the GoConnect app or account
- Select a top-up for your active eSIM line
- Pay by card
- New data is added to your existing plan immediately
Frequently asked questions
Do I need to rescan the QR code when topping up?
No, the top-up is added to your existing eSIM line without a new installation.
What happens if I ignore the 80% warning?
Once the plan is fully used, internet stops working until you top up or buy a new plan.
Can I see usage for multiple plans at once?
Yes, your account shows history and status for all your plans, active and past.
What if I have an issue with a top-up?
Support is available via WhatsApp +387 62 862 577 and live chat until 22:00, plus AI chat available 24/7.